What is an SSR code
William Smith
Updated on April 09, 2026
When a traveler requests special assistance, the airline codes that into their ticket record using a special service request code, or SSR. These codes allow airlines to easily keep track of assistance requests and assign staff accordingly.
What is SSR and OSI?
SSRs require the carrier to take action, while OSIs are informational only and do not typically require an action or response from the carrier. OSIs and SSRs are NOT interchangeable. An SSR should be used, if possible. An OSI should be used only if there is no standardized SSR available for the service needed.
What is DPNA code?
DPNA is a code introduced by the International Air Transport Association (IATA) and stands for „Disabled Passenger with Intellectual or Developmental Disability Needing Assistance“.
What does Wchr mean?
CodeMeaningWCHR (Wheel Chair Ramp)Passenger can use stairs but needs a wheelchair or other means of transport for longer distances.WCHS (Wheel Chair Stair)Passenger cannot use stairs and needs a wheelchair or other means of transport for longer distances.What is Meda passenger?
1) MEDA Passenger whose mobility is impaired, due to clinical cases with medical pathology in progress, being authorized to travel by medical authorities. Such passenger usually has social coverage in relation to the illness or accident in question.
What is OSI Amadeus?
An OSI element contains special information regarding a passenger or passengers in the PNR. It is sent to the airlines that are present in the itinerary.
What is blind passenger?
Only for those persons who are totally blind and are resident of India. Required Documents: Photocopy of the certificate issued by an Eye Hospital or Medical Practitioner (not less than MBBS),stating that the person is totally blind in both the Eyes. Bookings cannot be made online.
What is an OSI message?
Other Service Information (OSI) requests are messages sent directly to the supplier to communicate traveler preferences or requirements. OSIs are used only for air segments. OSIs are typically used to notify a supplier of special circumstances such as a passenger that does not speak the local language.What is OSI in IATA?
OSI. Other service information for all passengers/flights.
What is WCHS in aviation?These groups are identified in airline messages by AIRIMP Codes, such as: WCHR Wheelchair-R for ramp (passenger can ascend/descend steps and walk to the seat) WCHS Wheelchair-S for steps (passenger unable to ascend/descend steps but able to walk to the seat)
Article first time published onWhat does wheelchair to the seat mean?
Please note that if you require a wheelchair to your seat (WCHC option) seating will be prearranged in a seat that enables transfer into / out of the seat either using transfer equipment or if you are able to self transfer. …
What can a ramp be used for?
Ramps are sloped pathways used both inside and outside buildings used to provide access between vertical levels. Ramps provide an alternative to stairs for wheelchair users, people with mobility issues and people with prams, bicycles and other wheeled items.
How do you travel with an autistic child?
- Create a social story. …
- Mark it on a calendar. …
- If possible, do not wash any comfort items before travel. …
- Pre-pack meals and snacks. …
- Exercise prior to departure. …
- Have your child explain the process to you. …
- Accommodations. …
- Do a practice run.
What is the benefit of disability certificate?
It allows them to avail the benefits, facilities and concessions offered under different government schemes. Issued usually by the medical authorities, this document validates the type and extent of the disability a person has.
What is the best way to assist a customer with an intellectual or developmental disability?
- Speak directly to persons with disabilities; don’t avoid eye contact or speak only to their companions.
- Be patient and give your full attention to persons who may have difficulty communicating; some people need more time to express themselves.
What is Meda in aviation?
Definition. The Maintenance Error Decision Aid (MEDA) is a structured process used to investigate events caused by maintenance technician and/or inspector performance.
How do I delete a remark in Sabre?
The Change key is used in conjunction with Sabre commands to delete or alter data. this keystroke is ¤. This key performs a function similar to the carriage return on a typewriter.
Can you fly if you are blind?
Blind or visually impaired air passengers should, if they will require additional assistance at the airport and on the flight, always inform their travel agent or the airline company they are using. Usually advance notice of at least 48 hours before air travel is required. …
How do blind people travel in airports?
Many accommodations can be helpful to passengers who are blind or visually impaired. These include: Escort assistance from airline personnel to and from gates, ticketing counters, baggage claim, etc. Braille and large print signs.
How do you calculate OSI in Amadeus?
- Change the status of the SSR:
- 1.1 Enter DL or XE on the SSR element with the UN status code.
- 1.2 Enter the received from element: RFxx.
- 1.3 Enter ERK or ETK to change the status to HK and for automatic removal of the NO/UN segment.
- Alternatively, you can bypass the message by reentering ER or ET.
How do I add comment in Amadeus?
Add Confidential Remarks to a PNR To add a confidential remark to the active PNR: Click on the Remarks tab and then on the Confidential tab.
What does PNL mean in aviation?
TermMain definitionPNLPanel
How many traffic conference areas has IATA divided the world into?
IATA defines the world into 3 areas (IATA area 1/2/3), and defines the IATA area into small areas (IATA Tariff sub-area).
Is the OSI model still relevant?
The OSI model has been used for decades to help IT experts understand networking and troubleshoot issues that may arise at any stage in the networking process. As such, it’s still valuable today for infosec practitioners looking to conduct an asset inventory.
What are the 7 layers of OSI model?
- Physical Layer.
- Data Link Layer. …
- Network Layer. …
- Transport Layer. …
- Session Layer. …
- Presentation Layer. The presentation layer prepares data for the application layer. …
- Application Layer. The application layer is used by end-user software such as web browsers and email clients. …
What are the 7 layers of OSI model in networking?
In the OSI reference model, the communications between a computing system are split into seven different abstraction layers: Physical, Data Link, Network, Transport, Session, Presentation, and Application.
What does Wchr mean in travel?
Wheelchair passengers are classified in three different ways: WCHR – Passengers who can ascend and descend steps and move in the aircraft. cabin but who require a wheelchair for distance to/from the aircraft. WCHS – Passengers who cannot ascend and descend steps, where the wheelchair.
How do you shift a patient by air?
An advance request must be made at the time of booking. a meet and assist service can be provided, if assistance is required at departure and on arrival. if you are not capable of taking care of all your physical needs independently on board, we request you to travel with a companion who can assist you.
How do wheelchair users go to the toilet on a plane?
If you need to use the toilet, ring your call button and ask the flight attendant for assistance to the lavatory. Flight attendants can assist you from your seat to the aisle chair, and will push you to the accessible lavatory onboard.
Can I stay in my wheelchair on a plane?
Nearly 30 years after the passage of the Americans with Disabilities Act, planes still lag behind many buses and trains. Regulations prohibit passengers from sitting in their own wheelchairs on commercial flights. … Indeed, regulations prohibit passengers from sitting in their own wheelchairs on planes.
Can someone in a wheelchair fly?
Yes, you can travel with your wheelchair on flying an airplane. … There is limited space onboard larger airplanes for a single standard wheelchair or transport chair. Power wheelchair and rigid-frame wheelchairs will need to stored underneath – aka gate checked.